Due to an unfortunate interaction with gravity, my little Lumix camera developed a case of 'stuck lens' - aka, broken.
Upon visiting the Panasonic web site, I submitted a warranty request. They responded with a case number and instructions for sending the camera in for replacement.
And... a week later, back came a factory-refurbished brand-new-looking camera!
Excellent support and service, I'd say. They made me a loyal customer. Oh, yes, the camera works good, too. And I sent them a thank-you note.































